KFC Reviews
KFC has an overall rating of 4.3 based on 26 reviews. Customer feedback on KFC is mixed.
26 reviews
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All KFC Reviews (26)
vivian_Haase91
May 18, 2026
"Surprisingly clean, almost made me suspicious"
Popped into my local KFC i was a bit surprised by how clean it was. The tables were wiped down, the bins weren’t overflowing, and the floor didn’t have that weird greasy feel you sometimes get in fast food places. Even the toilets were tidy, which always makes me wonder what’s going on because that’s not always the case. Food came out quickly and the staff were friendly enough. All in all, an easy visit, just clean enough that I was slightly suspicious, in a good way.
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Tiffany-bartamian
May 17, 2026
"Ended up being quicker than expected"
I ordered through kfc.com.au and was surprised by how fast it all went. By the time I got there, the food was already ready and there was no waiting around. Smooth experience overall, definitely better than I expected.
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hello_stephanie189
April 28, 2026
"Easy pickup and great staff"
I ordered through KFC for pickup, and it was a really smooth experience. As someone who gets a bit impatient when takeaway orders are messy or delayed, I really appreciated how organised the team was. The staff at the counter had everything ready, checked the bag with me, and sorted out a missing sauce straight away without making it a big deal. Super easy visit, and the team came across as well trained and professional
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JamesSalisbury_77
March 29, 2026
"Easy enough for a quick dinner"
Ordered dinner through kfc.com and it was straightforward. I didn’t overthink it, just went with my usual “safe choice” from the menu and checked out without any drama. Payment worked fine and the site was easy enough to get around. The pickup time wasn’t totally spot on though, I still had to wait about 10 minutes when I got there. That said, the food was hot and the order was right, so in my head that’s a win. I’d use it again when I want something quick
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Lance_young71
March 27, 2026
"Had what I needed"
Pretty happy with it, they had pretty much everything I was after, including a couple of the cheaper deals. Took me maybe 10 minutes to sort out dinner without having to wander around too much
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CLEMONS
March 25, 2026
"Inconsistent food and soggy chips"
I’ve been here a few times hoping it would get better, but it feels like I’m being forced to be patient for no reason. The chicken tastes different every visit, so you never really know what you’re going to get, and the chips are often soggy. It’s disappointing because I keep giving it another chance, but it’s just not consistent.
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RobertLachner
March 19, 2026
"I was a bit stressed about the…"
I was a bit stressed about the issue, but it got sorted quickly. Really happy with how smoothly everything was handled
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SteveCook_12
March 09, 2026
"Everything Showed Up Fine"
Everything was there and worked out fine. No issues at all, so I’m being very calm and normal about how relieved I am.
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marion2004
February 27, 2026
"Friendly Staff, But a Little Rushed"
The staff was really friendly, and I appreciated that, but in my experience the service still felt a bit rushed. I personally would’ve liked a little more time and attention, though overall it wasn’t a bad visit.
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hello_julie453
February 23, 2026
"Ordered KFC through kfc.com.au and I was…"
Ordered KFC through kfc.com.au and I was actually happy with it, which kind of confused me a bit because delivery can be so hit or miss. The chips were still hot and crispy, and the chicken was warm all the way through, not that weird half-cold thing you sometimes end up with. Everything tasted fresh and was ready to eat straight away, so I didn’t have to reheat anything. Simple order, but it turned up exactly how I was hoping. 5 stars from me.
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john_Daniel87
February 20, 2026
"Decent Food, Slow Drive-Thru"
The food was fine, nothing really to complain about there, but sitting in the drive-thru for 20 minutes got frustrating. It kind of felt like I was just a ticket number waiting to be cleared instead of an actual customer.
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Georgina_walls97
January 21, 2026
"Ordered dinner through the app it was…"
Ordered dinner through the app it was super straightforward. Found what I wanted fast, checkout was simple, and everything just worked without any hassle. Definitely did the job for me.
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elvira-Goodnight
January 12, 2026
"Fast delivery, but room to improve"
Delivery was quick again, which I definitely appreciate. That said, the tracking updates could’ve been a bit clearer, so I wasn’t totally sure when it would arrive. Still, overall it was a smooth experience...
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John-wiese
January 11, 2026
"First impression wasn’t amazing"
My first impression when the KFC order arrived from KFC wasn’t the best, the bag looked a bit greasy, and one of the boxes hadn’t closed properly, so some chips had spilled around inside. The food itself was fine, and the drinks were packed okay, so it wasn’t a disaster or anything. Just felt like the packaging could’ve been better. Overall, average.
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dee_Chatman05
January 06, 2026
"Clean and good"
Food was hot. Packed neatly. Staff wore gloves, and the place looked clean. Felt safe eating there.
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james.Rodriguez
January 06, 2026
"Good Taste, Smaller Portions"
The food tasted good, but the portions felt smaller than they used to be. The chips were only about half full, and the chicken pieces weren’t very big either. It was still okay overall, but it didn’t really feel like great value. I left feeling a bit disappointed because I expected a little more for the price.
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bobbie_Miles02
December 30, 2025
"Fresh and hot this time"
Ordered from kfc.com.au the food turned up really fresh. The chips were hot and the chicken tasted like it had just been made, not like it had been sitting around for ages. Cold, soggy food is avoidable, so I was glad this order came through properly. Happy with it this time.
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PearlDiffey_88
December 30, 2025
"I’ve had a really good experience…"
I’ve had a really good experience so far. The promos are affordable and actually worth it, which I appreciate. Everything felt straightforward and reliable, so I’d definitely feel comfortable recommending it to others looking for good deals
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JamesHaskell_20
December 26, 2025
"Pretty easy stop"
The store felt clean and chill, which made the whole thing seem faster somehow. The staff kept the line moving and nobody seemed stressed, so I guess that means they’re doing something right. Nothing fancy, just a smooth visit.
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Nelson_lindblom93
December 18, 2025
"Charged Me Even Though the Order Failed"
I tried placing an order and it showed as failed, but my card was still charged anyway. Not sure how that happens unless something on their end isn’t being handled properly. Now I’m stuck having to chase down a refund for an order that never even went through
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KFC Q&A
It the Kernel
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That KFC been around A long time and it still finger licking good !
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